Privacy Policy
The privacy policy page of WishforWords explains all our practices of storage, collection, retention, usage, and disclosure of specific information, including your personal information in the context of our service.
It is strongly recommended to carefully read the privacy policy before using our website.
1. Introduction
1.1 Both your trust and privacy are important to ‘WishforWords’ (hereinafter collectively referred to as “WishforWords”, “we”, “us” or “our”) and therefore, we have prepared this detailed page to demonstrate our process to any type of personal data.
1.2 This entire policy clearly explains how WishforWords collects, protects, and stores personal information in the context of our service. This page also talks about all the rights that you have and the way you can get in touch with us if you need information related to the handling of data. The policy that we are about to discuss applies to all the users who use our service through websites, applications, social media, or any other type of electronic communication medium. The privacy policy does not apply to information provided by you or collected by a third party to keep tabs on ‘user behavior’
1.3 We are always concerned about the privacy of our users like you. We are respectful of the information you provide and we always want you to understand how we use that information. By accessing our website and using our services, you hereby agree to the privacy policy mentioned on this page.
2. The information we collect
There are different types of information collected by WishforWords
2.1 Personal data provided by you
2.1.1 Personal information
We collect the following information that you give us directly while using our website-
- Name
- Date of Birth
- Mobile Number
- Location
- Email address
- Participation in polls, surveys, or promotions
We use the above-mentioned information for personal reasons only and if you want any of your personal information to be removed, you can get in touch with us.
2.2 Information automatically collected by us
Whenever you visit our website and use our chat or submit a query or comment on our website, we automatically collect some of your information.
2.2.1 Usage Information
We keep tabs on your activities when you visit our website. Following are the different types of information we collect during your activities-
- Telephonic communications, chats, and emails
- Log information
- The IP address of the device used to access our website
- Metadata containing info about other data like keywords, size, etc.
2.2.2 Cookies and similar technologies
We may use cookies to collect the information mentioned in Annexure 2.2.1 of our privacy policy. Similarly, we apply other technologies like web beacons.
2.3 Information collected by third parties
We may receive the below-mentioned information from the public domain and third parties for marketing:
- Email Address
- Name
- Postal Adress
- City and Country of residence
2.4 Information received by your chosen third-party services
When your administered link or integrated 3rd party service is linked with our service, we may receive information controlled by your account or set by the chosen 3rd party service.
We treat this information received by your chosen third-party service with the same level of care and security as the information collected directly from you. It is also necessary to inform you that your interaction with the third-party services is handled according to the policies of the third-party platform. This is why it is necessary to review the third-party platform’s policy before linking them with our platform.
3. Usage of Information
The information that we collect or receive may be used to deliver services, improve your experience through personalization, run marketing campaigns or ads with 3rd parties, and perform other activities listed below on this page.
At WishforWords, we are committed to protecting your privacy and making sure that your personal information stays safe. Here is how and why we use the information:-
3.1 Communicate with you
Communicate with you through emails about service-related announcements and transactions.
3.2 Contests and Surveys
Run different types of surveys, polls, promotions, and contests.
3.3 Advertisement
Analyze your interaction with both our and third-party services so that we can customize our advertising to what we hope will catch your interest. For example, if you always read only poems on our website then we might not advertise the blog section to you through any communication channel.
3.4 Customizing the service
Offer you customized services. For information, we use your location while using the website to know which language you prefer. We also use cookies for the same purpose.
3.5 Enhancing our service
By analyzing how our services are used and accessed, we work on enhancing our services and it even helps in keeping tabs on the effectiveness of our advertising. In most cases, we do this on anonymous information that doesn’t directly identify you. For example, if most of our paid subscribers are reading a particular category of blog then we will work on expanding it.
3.6 Protection
Protect both ours’s and user’s interests and, property and rights.
3.7 Complying with law
Complying with every type of applicable legal necessity. For example tax, and every other type of government regulations and industry standards, law enforcement requests and contracts.
4. Sharing of Information
There are different ways we share personal information
4.1 Affiliates
We share your personal information with our affiliates whenever necessary or desired. For example, if there is a need to provide you a service, improve the service or analyze your preferences.
4.2 Business Partners
We can share your personal information with our business partners. But we do so only when you have been informed about such sharing of personal information or expect us to be invovled in sharing of such kind of personal information.
4.3 Social Networks nd Third Party Plugins
We can share your personal information with social media platforms, website plugins, or similar kind of third party services to improve your experience.
4.4 Advertising
We can share your personal information with third parties so that the third parties and we can offer you tailored advertising and keep tabs on the effectiveness of the advertising.
4.5 Business Transfers
If we are involved in any kind of merger, acquisition, or sale of a specified part or all of our assets, your personal information may shared to the new party as a part of the deal.
4.6 Comply with Law
We can share your personal information if we found it necessary to comply with the law, protect other’s right, interests or property or to prevent abuse or fraud with WishforWords or our Users or End Users. We may disclose your personal information during a lawful request from a public authority.
5. Your Rights and Choices
5.1 Access and Modification
You have the right to request information regarding the process of our collections and usage of personal information. You also have the right to rectify any incorrect data that has been recorded with WishforWords.
5.2 Right to Know
You have to right to know about the categories of your personal information, categories of third parties linked to processing personal information and category of source.
5.3 Deletion
You have the right to request us to delete your entire personal information from our database.
5.4 Right to opt-out
You have the right to opt-out of any data sharing or data selling linked with your personal information.
5.5 Right to Deactivate your Account
You have the right to deactivate your account by sending us a request through the Contact Us page.
6. Changes and Updates in Privacy Policy
We have the right to change or update this privacy policy from time to time to reflect changes in law, technology, business operation or any other reason we decide is necessary for the specific action. Whenever a change is made in the privacy policy, it will be reflected on the top of the page in the form of date and if possible, we will notify you about the changes. We suggest you to check the privacy policy page time-to-time for any changes.